Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How can I force a password change with middle aged OS X (10.9.5) latest Thunderbird

  • 4 valiny
  • 1 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i griswolf

more options

I understand the "delete your password, then use the account" technique, and it has worked in the past. Now, however, I can find no way to actually delete the password. These trials:

1: (preferences) | Security | Passwords | saved passwords | delete one:

 When I try this, it appears to go away, but if I re-open the preference it is still there. Same after quitting and restarting Tbird, same after rebooting

2: Quit Tbird. Cd to my profile and remove key3.db as well as logins.json. Restart Tbird. The two files re-appear. (and the passwords are still there as viewed in step 1)

3: Write this and ask for help.

I understand the "delete your password, then use the account" technique, and it has worked in the past. Now, however, I can find no way to actually delete the password. These trials: 1: (preferences) | Security | Passwords | saved passwords | delete one: When I try this, it appears to go away, but if I re-open the preference it is still there. Same after quitting and restarting Tbird, same after rebooting 2: Quit Tbird. Cd to my profile and remove key3.db as well as logins.json. Restart Tbird. The two files re-appear. (and the passwords are still there as viewed in step 1) 3: Write this and ask for help.

Vahaolana nofidina

Do you have any password-related add-ons, such as Startup Master, or a 3rd-party password or security program? I'm reluctant to suggest the 'nuclear option' and create a new profile, but sometimes it's easier and faster in situations like this.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

more options

From this article:"Signons.sqlite - Obsolete. Replaced by logins.json. It stores encrypted saved passwords, and requires key3.db and cert8.db to work. If you delete it, also delete key3.db and cert8.db"

Does deleting cert8.db help?

more options

sfhowes said

From this article:"Signons.sqlite - Obsolete. Replaced by logins.json. It stores encrypted saved passwords, and requires key3.db and cert8.db to work. If you delete it, also delete key3.db and cert8.db" Does deleting cert8.db help?

Nice idea, good article. But no joy. Also, removing cert8.db caused a bunch of troublesome warnings, maybe because we're coming at the "create an account" system sideways?

more options

Vahaolana Nofidina

Do you have any password-related add-ons, such as Startup Master, or a 3rd-party password or security program? I'm reluctant to suggest the 'nuclear option' and create a new profile, but sometimes it's easier and faster in situations like this.

Novain'i sfhowes t@

more options

Hah. I had forgotten about having the Keychain Services Integration extension which certainly looks suspicious. And indeed: If I use the Keychain Access app to delete an account password, it disappears in Thunderbird too. Thanks for joggling my elbow until I did the (not quite so) obvious thing.