Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 1 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i FredMcD

Adeptus_Twinkus
Adeptus_Twinkus
more options

Crashes on startup, even in safe mode. Will not open to update. Removed, reinstalled on system. Issue remains. Crash ID: bp-34800f5d-4e19-4469-9707-212bb1170701

Crashes on startup, even in safe mode. Will not open to update. Removed, reinstalled on system. Issue remains. Crash ID: bp-34800f5d-4e19-4469-9707-212bb1170701

All Replies (1)

FredMcD
FredMcD
more options

Product Firefox Release Channel release Version 54.0.1 Build ID 20170628075643 OS Windows 10 OS Version 10.0.15063

Signature: cmdshim32.dll@0x135b

cmdshim32.dll = COMODO Internet Security 29Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716.