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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Softwar device password

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I get the question "Please enter the password for the software device" I never created or received a password. When I go to settings, security, there is no place to create a password. This site asks for a password to change the password. I never had a password!

I get the question "Please enter the password for the software device" I never created or received a password. When I go to settings, security, there is no place to create a password. This site asks for a password to change the password. I never had a password!

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

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Thank you!

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Try to rename/remove the secmode.db file in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If that doesn't help then see: