Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

cannot download from 1 of 3 email addresses on same Roadrunner account; other 2 addresses downloading normally

  • 1 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Matt

more options

Have a Roadrunner email account through Time Warner, recently changed to Spectrum. The account has 3 email addresses. Two of the 3 are working fine, but I cannot retrieve new messages for 1 of the addresses. I get the error message "The RETR command did not succeed. Error retrieving a message. Mail server mail.twc.com responded: no such message." There is a similar thread with suggested solution to delete the popstate.dat file but that did not work for me.

Have a Roadrunner email account through Time Warner, recently changed to Spectrum. The account has 3 email addresses. Two of the 3 are working fine, but I cannot retrieve new messages for 1 of the addresses. I get the error message "The RETR command did not succeed. Error retrieving a message. Mail server mail.twc.com responded: no such message." There is a similar thread with suggested solution to delete the popstate.dat file but that did not work for me.

All Replies (1)

more options

there is a popstate.dat file for each account. My guess is you deleted the wrong one.