Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox starts ads while I am in another program

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i FredMcD

more options

If I have firefox open at the home page and am in another program, firefox randomly starts up the videos that can be opened on the home page. I sometimes have to close the firefox home page to stop them when this happens. Other times the videos will run for a few seconds and stop. I only get the audio, never the video itself.

If I have firefox open at the home page and am in another program, firefox randomly starts up the videos that can be opened on the home page. I sometimes have to close the firefox home page to stop them when this happens. Other times the videos will run for a few seconds and stop. I only get the audio, never the video itself.

All Replies (1)

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.