Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I'm unable to see text in some webpages,Page shows only white background

  • 2 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Scribe

more options

Mozilla ver i'm using is up to date,When i load some website i can't see the text on it,I can only see white background. I've tried strating firefox in safe mode but the issue persists. I've uploaded the screenshot of the webpage. I'd appreciate replies to solve this issue.

Mozilla ver i'm using is up to date,When i load some website i can't see the text on it,I can only see white background. I've tried strating firefox in safe mode but the issue persists. I've uploaded the screenshot of the webpage. I'd appreciate replies to solve this issue.
Sarin'efijery napaingotra

All Replies (2)

more options

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Hi, try turning off Hardware Acceleration and make sure your graphics drivers are up to date - Upgrade your graphics drivers to use hardware acceleration and WebGL


Whilst in Safe Mode and looking at one of the broken sites, press Ctrl + F5 to bypass the cache. If it's OK, restart FF, then open the 3-bar menu Options (Privacy & Security) - Cached Web Content, and click on Clear Now - this may take a few minutes.

Finally, disable any theme or add-ons you have - Add-ons Manager (Ctrl+Shift+A) > Themes/Extensions and restart Firefox; then re-enable them one by one - testing on a suspect site, until you find the culprit. You may need to restart Firefox after enabling some add-ons.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!