Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird hangs when I try to print or print preview

  • 2 valiny
  • 2 manana an'ity olana ity
  • 216 views
  • Valiny farany nomen'i Justus65

Justus65
Justus65
more options

Hi,

Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue.

Running Thunderbird 52.6.0 (32 bit) on Windos 10

Help appreciated!

Justus

Hi, Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue. Running Thunderbird 52.6.0 (32 bit) on Windos 10 Help appreciated! Justus

Vahaolana nofidina

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Vahaolana Nofidina

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Justus65
Justus65 Tompon'ny fanontaniana
more options

Cool, thanks, that works. I had actually seen that other post, but had misinterpreted what was meant with "reset printer". I think basically what I've done is "clear default printer".

Anyway, it works now!