my firefox is frozen and I cannot open bookmarks and move tabs. I have lots of important homework saved and don't want to force restart. Can you help me?
my firefox site is frozen and I cannot open bookmarks or move from tab to tab. I have lots of important homework saved and don't want to force restart in fear of losing it. I don't know what to do can you please help?
my firefox site is frozen and I cannot open bookmarks or move from tab to tab. I have lots of important homework saved and don't want to force restart in fear of losing it. I don't know what to do can you please help?
All Replies (2)
Very similar to your earlier question. Let's continue here: https://support.mozilla.org/questions/1203520
What's your computer system and Firefox version?
Try rebooting the computer.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?