Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Document Print button on web page doesn't work

more options

Samsung Android tablet I hit the print button a document on a web page and the print button turns red or nothing happens. I'm trying to "print" to a pdf file to save or share.

Samsung Android tablet I hit the print button a document on a web page and the print button turns red or nothing happens. I'm trying to "print" to a pdf file to save or share.

All Replies (3)

more options

Have you tried other websites? Have you tried another device? If it works on other websites, it may be because the website actively prevents "printing" when the pages appear blank.

more options

yes, it doesn't work on any sites.

more options

Print buttons may do a variety of different things, but two of the most common are:

(1) Pop up the built-in Print dialog using the window.print() script function

This might not work in mobile versions of Firefox. I tried the buttons on two different test pages and nothing happened.

(2) Pop up a new window (tab) with a print-optimized layout

User-initiated popups should work, but then, any automatic printing script in the new tab might not do anything (see #1).

What if you try either:

  • menu > Page > Print (not present on all devices?)
  • menu > Page > Save as PDF