Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I cant install FireFox on Windows 7 Enterprise SP1

  • 4 valiny
  • 1 manana an'ity olana ity
  • 98 views
  • Valiny farany nomen'i user633449

UN
UN
more options

Hi, I am trying to install Firefox on my work PC - which is running Windows 7 Enterprise SP1. I have tried the 'Firefox Installer.exe' stub from the main download page. I have also tried 64-bit and 32-bit installers for 'Firefox Setup 61.0.1.exe' from the 'Advanced Install Options & Other Platforms' page too.

But each of them gives the following error: Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 x64 or newer. Please click the OK button for additional information.

I have Admin rights on my PC - so, any ideas why it wont install? Thanks.

Hi, I am trying to install Firefox on my work PC - which is running Windows 7 Enterprise SP1. I have tried the 'Firefox Installer.exe' stub from the main download page. I have also tried 64-bit and 32-bit installers for 'Firefox Setup 61.0.1.exe' from the 'Advanced Install Options & Other Platforms' page too. But each of them gives the following error: Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 x64 or newer. Please click the OK button for additional information. I have Admin rights on my PC - so, any ideas why it wont install? Thanks.

Vahaolana nofidina

I imagine that you are correct. You can talk to your Corporate IT and see if they will allow the installation of Firefox for Enterprise, https://www.mozilla.org/firefox/organizations/

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

Shadow110
Shadow110
more options

Hi, With Windows 7 Type cmd.exe into Search and then Right Click and run as Administrator then Copy/Paste sfc /scannow ( sfc<space>/scannow ) into the Dos Command Prompt and then Enter.

Try the installer again. Not sure where you went for the installer. If was not here please try this :

Shadow110
Shadow110
more options

Reboot when finished. sfc /scannow

UN
UN Tompon'ny fanontaniana
more options

Hi, Sorry for the late reply - was not in the office. Tried the sfc /scannow and reboot - made no difference - definitely downloaded from the above link.

I suspect that this is some kind of corporate security restriction - my Admin account is an audited one - not a pure Admin account - so perhaps they are still blocking Firefox. Thanks for the help anyways :)

user633449
user633449
more options

Vahaolana Nofidina

I imagine that you are correct. You can talk to your Corporate IT and see if they will allow the installation of Firefox for Enterprise, https://www.mozilla.org/firefox/organizations/