Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

One of 2 accounts isn't downloading emails

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i ARBiag

ARBiag
ARBiag
more options

I have 2 email accounts in Thunderbird. One is working flawlessly; the other hasn't been able to download messages since 7/23/2018 - which MAY be when I last updated Thunderbird to 52.9.1

When I click "Get Messages", I first see "[account nickname]: Downloading message 1 of XXX...", then it immediately switches to "No new messages", and it downloads no messages at all.

HELP! Thanks in advance.

I have 2 email accounts in Thunderbird. One is working flawlessly; the other hasn't been able to download messages since 7/23/2018 - which MAY be when I last updated Thunderbird to 52.9.1 When I click "Get Messages", I first see "[account nickname]: Downloading message 1 of XXX...", then it immediately switches to "No new messages", and it downloads no messages at all. HELP! Thanks in advance.

Vahaolana nofidina

The problem somehow vanished overnight, after over 2 weeks and without an update.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

ARBiag
ARBiag Tompon'ny fanontaniana
more options

BTW, I did verify that the account is in good working order -- I can retrieve emails fine from another computer.

ARBiag
ARBiag Tompon'ny fanontaniana
more options

Hello, help? Anyone else having this problem?

ARBiag
ARBiag Tompon'ny fanontaniana
more options

Vahaolana Nofidina

The problem somehow vanished overnight, after over 2 weeks and without an update.