Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox opened in super zoom mode and i can't get it to appear as normal page (Mac)

Compassman
Compassman
more options

When I opened Firefox it showed the previous page in zoomed mode and I can't navigate around the page - it won't move. I wanted to uninstall and then install again but before that i wanted to back up all bookmarks but it won't allow me to do this - it just shows 1 bookmark in super zoomed mode I can see the normal toolbar but no bookmarks, or drop down menus

I rely on this and it's very important to get it running properly again.

Thanks

When I opened Firefox it showed the previous page in zoomed mode and I can't navigate around the page - it won't move. I wanted to uninstall and then install again but before that i wanted to back up all bookmarks but it won't allow me to do this - it just shows 1 bookmark in super zoomed mode I can see the normal toolbar but no bookmarks, or drop down menus I rely on this and it's very important to get it running properly again. Thanks

All Replies (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf files.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

To reset the zoom level on a page in Firefox -- Firefox's own zoom feature -- either:

  • In the address bar, click the circle with the current zoom level (e.g., 200%) to restore it to 100%
  • press Command+0 (that's a zero)

For MacOS superzoom, I found the following suggestions on Apple's forums, but I can't test them myself:

  • Holding down ⌥ and ⌘ with the minus key did it for me.
  • press Alt (aka option), CMD and 8 simultaneously

Did any of that help?