Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why do I receive "configuration could not be verified" when setting up an existing hotmail account.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Matt

Blagron
Blagron
more options

Last week I set up my hotmail account on Thunderbird using a laptop running Ubuntu and everything worked. However, when I try to set up the same account on Thunderbird using a laptop running Windows 10 Pro I get "Configuration could not be verified - is the username and password wrong?".

I am 100% sure my username and password is correct, and I have since logged into my hotmail account to confirm.

I am running Windows 10 Pro and Thunderbird v60.0.

I do not know why this is happening, and I would really like to use Thunderbird. Please help!

Thank you,

Aaron

Last week I set up my hotmail account on Thunderbird using a laptop running Ubuntu and everything worked. However, when I try to set up the same account on Thunderbird using a laptop running Windows 10 Pro I get "Configuration could not be verified - is the username and password wrong?". I am 100% sure my username and password is correct, and I have since logged into my hotmail account to confirm. I am running Windows 10 Pro and Thunderbird v60.0. I do not know why this is happening, and I would really like to use Thunderbird. Please help! Thank you, Aaron

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Last time a saw this in person I was setting up a friends hotmail account. I had to turn of something called sonar in hos nortons product to get the account setup working as it should.