I entered the wrong age (5 Years old) bei creating an Mozilla browser account and can't finish registration. What should I do. I am old enough for doing it.
Dear community, I entered the wrong age (5 Years old) bei creating an Mozilla browser account and can't finish registration. What should I do. I am old enough to be able to create it. Thanks a lot for any advises.
All Replies (4)
Closing and restarting Firefox should be sufficient to get another chance to enter the correct age.
It didnt help. I still recieve this message
MB007 said
It didnt help. I still recieve this message
Hello MB007,
A friend told me in a private message :
" they need to clear all cookies from accounts.firefox.com then the signup should work again. "
When you click on that link, click on the little 'i' in a circle, next to the padlock, at the left side of the address bar - at the bottom you will see "Clear Cookies and Site Data" .......
Novain'i McCoy t@
Did you close the Firefox tab where you entered the wrong age before closing and restarting Firefox?
I tested it in the current release (62) and get the login page to create an account after a restart.
- "3-bar" menu button -> Exit (Power button)
- Windows: File -> Exit
- Mac: Firefox -> Quit Firefox
- Linux: File -> Quit