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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

add-ons/extensions suddenly stopped working.

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Add-ons such as AdBlock Plus have suddenly been disabled with no way to re-enable them. I have tried re-installing firefox. Now my add-ons are gone and when I try to install them from firefox's own website, it tells me "Download failed. Please check your connection." My connection is clearly fine since I'm able to be on this page. What is going on?

Add-ons such as AdBlock Plus have suddenly been disabled with no way to re-enable them. I have tried re-installing firefox. Now my add-ons are gone and when I try to install them from firefox's own website, it tells me "Download failed. Please check your connection." My connection is clearly fine since I'm able to be on this page. What is going on?

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There is a problem with the certificate that is used to sign some extensions. This is being worked by the Add-ons team.

See:

At about 6:10 PST we received a report that a certificate issue for Firefox is causing add-ons to stop working and add-on installs to fail.
Our team is actively working on a fix. We will update as soon as we have more information.