Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

"side by side configuration" error message then Thunderbird looks different and creates a new, empty profile

  • 1 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Matt

RCK
RCK
more options

Attempting to start Thunderbird from the taskbar today resulted in a "side by side configuration" error message. I then saw that Thunderbird in the Start menu is marked "New". Running it resulted in a new, dark-themed Thunderbird with an empty profile. I have created a third, new profile and copied all of the original profile onto it. Things seem to be working, but I wonder what happened.

Attempting to start Thunderbird from the taskbar today resulted in a "side by side configuration" error message. I then saw that Thunderbird in the Start menu is marked "New". Running it resulted in a new, dark-themed Thunderbird with an empty profile. I have created a third, new profile and copied all of the original profile onto it. Things seem to be working, but I wonder what happened.

All Replies (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

just a guess.... https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html