Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't use signatures. It keeps telling me an account already exists! How can I add a signature?

  • 1 valiny
  • 0 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i sfhowes

more options

I recently changed my accounts because I switched ISP's. When I tried to apply a signature, it gives me a dialog box which says "this account already exists. Please enter a different account". I need to know how I can get a signature added without specifying another account. Why would it say the account already exists if I'm only trying to add a signature? Cheers!

I recently changed my accounts because I switched ISP's. When I tried to apply a signature, it gives me a dialog box which says "this account already exists. Please enter a different account". I need to know how I can get a signature added without specifying another account. Why would it say the account already exists if I'm only trying to add a signature? Cheers!

All Replies (1)

more options

You must have two accounts with the same Account Name. When the error appears after you open Account Settings, type a character at the end of the highlighted box to give the account a distinct name.