Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

how do I delete pop3 account with same name as newly created imap account

  • 1 valiny
  • 1 manana an'ity olana ity
  • 15 views
  • Valiny farany nomen'i Matt

Teka
Teka
more options

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account 

to change my email account to "IMAP"

Thunderbird now lists the POP3 account above the IMAP account.

I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist"

Advice please on how to proceed in removing the POP3 account

Hi I have followed the instructions here https://support.mozilla.org/en-US/kb/switch-pop-imap-account to change my email account to "IMAP" Thunderbird now lists the POP3 account above the IMAP account. I have moved all the messages and folders from the POP3 account and IMAP is working OK. I now want to delete the POP3 account. When I go Tools - Account settings - Account actions I get message "An account with this name already exist" Advice please on how to proceed in removing the POP3 account

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

the cursor in blinking in the account name waiting for you to enter something that will resolve the duplication. Perhaps a 1 on the end and click ok.