Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

MAPI does not appear to be working in 68.3.1

  • 6 valiny
  • 1 manana an'ity olana ity
  • 20 views
  • Valiny farany nomen'i peter194

Bob117
Bob117
more options

Updated to version 68.3.1 (32 bit) and now unable to get Thunderbird to function as the default email program for a income tax database. I have set TB as the default email client and have it working great on other networked computers running earlier versions of TB. When I select a file to attach to an email, Outlook shows up and Outlook is not configured for email. The computer is running Windows 10.

Updated to version 68.3.1 (32 bit) and now unable to get Thunderbird to function as the default email program for a income tax database. I have set TB as the default email client and have it working great on other networked computers running earlier versions of TB. When I select a file to attach to an email, Outlook shows up and Outlook is not configured for email. The computer is running Windows 10.

Vahaolana nofidina

MAPI works with TB 68 32b, but the presence of Outlook always causes problems like this. One method that sometimes works is to download and run the full 32b installer, install it over the existing setup, set TB as default email client during setup, then restart the computer (important). This also often fixes the Send To|Mail Recipient context menu command in File Explorer.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (6)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Vahaolana Nofidina

MAPI works with TB 68 32b, but the presence of Outlook always causes problems like this. One method that sometimes works is to download and run the full 32b installer, install it over the existing setup, set TB as default email client during setup, then restart the computer (important). This also often fixes the Send To|Mail Recipient context menu command in File Explorer.

Bob117
Bob117 Tompon'ny fanontaniana
more options

68.4.1 was release before I could reinstall 68.3.1 so I downloaded the newer version and installed it, This fixed the problem and I installed the new version instead of Updating it. Thanks for the recommendation. I also experienced some other attachment failure issues from other workstations that had been updated to the latest version and performing a reinstall fixed them. Seems there are some glitches in the update process.

peter194
peter194
more options

I have just installed 68.4.1 and have this problem. I have not had any TB before. Mailto connects with TB but attachments go to my old mail system. I have set TB as default in Windows 10. I do not have Outlook installed.

Novain'i peter194 t@

sfhowes
sfhowes
  • Top 10 Contributor
more options

peter194 said

I have just installed 68.4.1 and have this problem. I have not had any TB before. Mailto connects with TB but attachments go to my old mail system. I have set TB as default in Windows 10. I do not have Outlook installed.

It seems your system is applying two default clients, depending on the operation. See if you can disable any associations in your old mail program, or remove the program, set TB as the default in W10 Settings, Default apps and default apps by protocol, and run the full TB installer as described above, with reboot.

Bob117
Bob117 Tompon'ny fanontaniana
more options

I have found that updating to 68.4.1 is different than installing it. I have a couple of computers that were updated and still had problems. I downloaded the program and installed it and the problems were resolved.

peter194
peter194
more options

I had to uninstall my other system and download TB 68.4.2. I installed that to update TB and now it works