Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Account Reset

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Eve

user309821750548187724282349523330032730264
user309821750548187724282349523330032730264
more options

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Vahaolana nofidina

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Eve
Eve
more options

Vahaolana Nofidina

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(