Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How can I return to the previous password set up?

  • 4 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i McCoy

more options

Hello

The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link:

https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply

However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column.

I look forward to hearing from you.

Thanks

Hello The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link: https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column. I look forward to hearing from you. Thanks

All Replies (4)

more options

hello,

  • Open the Firefox web browser.
  • Load about:support.
  • Click on the "open folder" link near the top of the page that opens; this opens the profile folder.
  • Close Firefox.
  • Check if you see a file called logins. json. ...
  • If you do, rename the file to logins. json to fix it.
  • Start Firefox.

for more information visit the link:

https://www.ghacks.net/2019/06/14/if-you-lost-all-passwords-in-firefox-read-this/

Thank you!

more options

Hello

Thank-you for the instructions.

However i cannot find "open folder." See attached.

I look forward to hearing from you.

Thanks

Ian

more options

The previous answer doesn't make sense. I wouldn't follow it at all, it you don't want to lose your passwords.

Novain'i TyDraniu t@

more options

Hello dj1dci,

Please take a look this thread :

https://support.mozilla.org/en-US/questions/1271769