Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Created rule to set message junk status to "junk" but status gets cleared

  • 2 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i tasmar1

more options

I have a rule set I wanted to create that would set a message status to "junk". I run it and I can see the flame icon get set but then it automatically gets unset. Not sure why Thunderbird is overriding my rule and setting. I tried configuring the rule to run after junk status filtering but still occurs.

I have a rule set I wanted to create that would set a message status to "junk". I run it and I can see the flame icon get set but then it automatically gets unset. Not sure why Thunderbird is overriding my rule and setting. I tried configuring the rule to run after junk status filtering but still occurs.

All Replies (2)

more options

This is usually an IMAP thing where your mail provider is doing the overriding, not Thunderbird. Yahoo in particular have a nasty way of ignoring user input into such things and just decreeing what they say is spam is spam and changing the junk setting when next the "scan". This was mostly prevented in recent releases however. So you will need to be specific about account type and mail provider for anything more direct as to an answer.

more options

My mail server is an IMAP Mail Server (mail.twc.com).

I created a simple test rule that sets junk status to "junk" if the "to" field doesn't have a certain phrase. When I manually run the rule I can see the junk status momentarily change to "junk" before it then reverts back to "not junk".