Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Several sites (financial) tell me my browser is out of date. But I am up to date.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i James

mathandubh
mathandubh
more options

Sites I have always accessed through FF now tell me I cannot log in due to out of date browser. My FF is version 78. Still I cannot log in. I have spoke to their support and they tell me they will work with FF versions 56 and higher. So I am forced to use an alternate browser to continue. Is there a problem with FF the support for the sites I need to use say there is.

Sites I have always accessed through FF now tell me I cannot log in due to out of date browser. My FF is version 78. Still I cannot log in. I have spoke to their support and they tell me they will work with FF versions 56 and higher. So I am forced to use an alternate browser to continue. Is there a problem with FF the support for the sites I need to use say there is.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

A common reason is because the useragent the browser is showing to website is different from its default useragent for some reason.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

It does appear you posted Firefox 78.0 as per your More System Details on right.