Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

OKTA SSO website won't load

  • 7 valiny
  • 1 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i FredMcD

more options

When trying to open the company.okta.com SSO login website the page stops loading and only shows a small fraction of it. I disabled Firefox protection for that website but it won't help. Chrome and Safari have no problem loading the same website. I also cleared all history and cache.

When trying to open the company.okta.com SSO login website the page stops loading and only shows a small fraction of it. I disabled Firefox protection for that website but it won't help. Chrome and Safari have no problem loading the same website. I also cleared all history and cache.
Sarin'efijery napaingotra

All Replies (7)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Nope the problem remains the same trying both, safe mode as well as refreshing Firefox and disabling protection.

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Performed those actions unfortunately the problem remains. Attached are screenshots of the website how it looks like in Safari and compared to Firefox /Users/josef.holub/Desktop/Screenshot 2020-07-24 at 10.02.41.png

more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

more options

Thank you so much FredMcD - performed your steps but still no change :-( Are there any other troubleshooting steps?

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia