3 issues: Crash Report- Passwords Not Saved - Restarting ++
Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to continually re-enter, esp. on Twitter and IG 3. When I close my computer to Sleep, Windows keeps asking me to Update and Restart.
When I do, it goes through the process and then says Windows could not Update and is undoing the changes. Is it a conflict with FF? I have the Avast Secure Browser and their Support said I can uninstall it and it would not take away anything on my FF browser. True?
Thanks for any and all your help.
Vahaolana nofidina
betsymy said
I keep getting Crash Reports (never had thee before)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Hamaky an'ity valiny ity @ sehatra 👍 1All Replies (4)
Vahaolana Nofidina
betsymy said
I keep getting Crash Reports (never had thee before)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Thanks so such! I never would have known that or how to do it. Does that mean I won't be getting any more Crash Reports?
Can you help with the other 2 issues I posted? 2. My passwords are not saved and I have to continually re-enter, esp. on Twitter and IG 3. When I close my computer to Sleep, Windows keeps asking me to Update and Restart.
When I do, it goes through the process and then says Windows could not Update and is undoing the changes. Is it a conflict with FF? I have the Avast Secure Browser and their Support said I can uninstall it and it would not take away anything on my FF browser. True?
Much appreciated.
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Go to that message, and use the Undo link to its right.
Please post the crash report number per the instructions above.
A detail like websites remembering you and log you in automatically is stored in a cookie.
You can use these steps to make a website recognize and remember you.
- create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you
You can check that you aren't clearing important cookies.
- using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
- using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
- clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Exceptions/Permissions"