Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Sync failed uploading browsing histories from iPhone to Desktop

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Pxter

Pxter
Pxter
more options

All the other information sync perfectly. (e.g., bookmarks, open tabs, logins and passwords) However, my iPhone seems can only download browsing histories, can't upload.

Which means On iPhone: I can see both Desktop's and iPhone's histories. On Desktop: I can only see Desktop's histories.

I tried reinstall and login, clicked Sync many times and waited for hours, I don't think it's because of delaying. Can someone tell me what I maybe miss?

I'm using Firefox for IOS 39.0.

All the other information sync perfectly. (e.g., bookmarks, open tabs, logins and passwords) However, my iPhone seems can only download browsing histories, can't upload. Which means On iPhone: I can see both Desktop's and iPhone's histories. On Desktop: I can only see Desktop's histories. I tried reinstall and login, clicked Sync many times and waited for hours, I don't think it's because of delaying. Can someone tell me what I maybe miss? I'm using Firefox for IOS 39.0.

Vahaolana nofidina

Hi Pxter,

I couldn't reproduce your issue in Firefox for iOS 39.0. Can you try to manually trigger the sync function on Firefox for iOS and Desktop and see if you can find iOS history in your desktop?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Vahaolana Nofidina

Hi Pxter,

I couldn't reproduce your issue in Firefox for iOS 39.0. Can you try to manually trigger the sync function on Firefox for iOS and Desktop and see if you can find iOS history in your desktop?

Pxter
Pxter Tompon'ny fanontaniana
more options

Thanks for replying,

No, I tried to manually trigger it didn't work.

The actual situation is:

Desktop1, Desktop2, iPhone visit different website, and all three devices manually trigger sync. wait 2 minutes Desktop1, Desktop2, iPhone all three devices manually trigger sync again. wait 2 minutes

Result on each device is Desktop1: Desktop1 and Desktop2 history Desktop2: Desktop1 and Desktop2 history iPhone: Desktop1 and Desktop2 and iPhone history

By the way, Desktop can see the iPhone's webpage right on the "open tabs", but it just won't go into the history. Edit: Another thing, iPhone is able to delete Desktop1's and Desktop2's history, it will affect all devices.

Edit2: I don't know why but now it works! All I did just keep spamming the Sync button.

Edit3: It broke again. I believe re-login on iPhone is what caused it, because it all worked just fine before I re-login.

Novain'i Pxter t@

Pxter
Pxter Tompon'ny fanontaniana
more options

I've tried many times and here's my conclusion: If I don't reinstall(to clear all data), keep too much old Firefox data on iOS, re-login will cause the problem I mentioned.

2 ways to fix: 1. Wait about 10 hours. It will fix itself, and act normal again. 2. Just remember to clear the data on iOS before login Sync.

Novain'i Pxter t@