Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cookies and Site Data

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i FredMcD

Bedfordite
Bedfordite
more options

Ancestry.com is complaining that I am not permitting them to store data on my PC. This increases our internet communications and slows things down, among other problems. I have excepted them from enhanced tracking, cookies and site data, I do not block cookies or tracking content, and I remember history. Which setting is eluding me?

Ancestry.com is complaining that I am not permitting them to store data on my PC. This increases our internet communications and slows things down, among other problems. I have excepted them from enhanced tracking, cookies and site data, I do not block cookies or tracking content, and I remember history. Which setting is eluding me?

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.