Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

thubderbird portable repeated crashes

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i sfhowes

more options

1) I have installed TB portable on an external disc, and run it alternatively from two or three different workstations. This has been working fine for years

2) starting 18 months ago, I experienced repeated (but unfrequent) crashes. I had to reinstall TB portable (different profile.ini etc...) and to try to recover the lost mails from my backups.

3) since last march/april, I had more frequent crashes, and lost massive amounts of mails. TB does not find its old profiles, does not store all mails in the "inbox" I want it to (have 4 different accounts all funneled to the "inbox").

4) I cannot solve the problem myself and asked for "expert advice" around here. They only came up with patches, so now I have a TB version installed on my home PC, and when I move I must first copu it (9GB!) to my external disc and then get on the move... and the same every time I change location!

HELP????

1) I have installed TB portable on an external disc, and run it alternatively from two or three different workstations. This has been working fine for years 2) starting 18 months ago, I experienced repeated (but unfrequent) crashes. I had to reinstall TB portable (different profile.ini etc...) and to try to recover the lost mails from my backups. 3) since last march/april, I had more frequent crashes, and lost massive amounts of mails. TB does not find its old profiles, does not store all mails in the "inbox" I want it to (have 4 different accounts all funneled to the "inbox"). 4) I cannot solve the problem myself and asked for "expert advice" around here. They only came up with patches, so now I have a TB version installed on my home PC, and when I move I must first copu it (9GB!) to my external disc and then get on the move... and the same every time I change location! HELP????

All Replies (1)

more options

Post a crash ID from Help/More Troubleshooting, Crash Reports. An ID is a string starting with bp-...

In the meantime, try running TB in safe/troubleshoot mode (hold Shift when launching TB). Also try with Windows running in safe mode.