Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Outbound Email Issue using Thunderbird

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i david

more options

I can't send out any emails all of a sudden. I'm getting the following error message: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtpauth.earthlink.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Please advise.

Jaime Ziadie [phone# removed from public] [email removed from public]

I can't send out any emails all of a sudden. I'm getting the following error message: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtpauth.earthlink.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." Please advise. Jaime Ziadie [phone# removed from public] [email removed from public]

Novain'i James t@

Vahaolana nofidina

If nothing has changed, my first suggestion is to contact Earthlink to see of policies have changed or whether they are having a problem.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

Vahaolana Nofidina

If nothing has changed, my first suggestion is to contact Earthlink to see of policies have changed or whether they are having a problem.

more options

Same problem started last night. Earthlink support says it's nothing on their end and I can still send from Earthlink webmail but I have used Thunderbird for years and now it suddenly doesn't send emails.

Novain'i dogman6@uplink.net t@

more options

Please post your smtp server settings screenshot and the explicit error message you are receiving. Thanks.