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Impact of changing Enhanced Tracking Protection settings?

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Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with an issue encountered using their services. Those settings look like global settings that would affect all the websites visited, not just the vendors'. Is that correct? What are the implications here? Would this mean giving up Firefox protections?

Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with an issue encountered using their services. Those settings look like global settings that would affect all the websites visited, not just the vendors'. Is that correct? What are the implications here? Would this mean giving up Firefox protections?

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That does sound like a global change. Did you try creating a site exception using the shield icon? If the problem is that the site needs cross-site cookies, these support articles might also be relevant: