Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Sending takes long time with Office365 / Outlook

  • 1 valiny
  • 0 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i dylCyb

more options

I have been using Thunderbird for a very long time with Outlook / Office365 (pro account). For the past few weeks, Thunderbird has been taking a very long time to send an email. I see the "Sending..." popup but nothing happens. If I click "cancel" and resend immediately, the email is sent immediately. If I wait, the email eventually sends after several minutes, sometimes it does not send at all.

I use the parameters defined on this page: https://support.microsoft.com/fr-fr/office/param%C3%A8tres-pop-imap-et-smtp-8361e398-8af4-4e97-b147-6c6c4ac95353

Does anyone have the same problem and solved it?

I specify that I have no problem sending with my Gmail accounts, nor with the Outlook web application.

I have been using Thunderbird for a very long time with Outlook / Office365 (pro account). For the past few weeks, Thunderbird has been taking a very long time to send an email. I see the "Sending..." popup but nothing happens. If I click "cancel" and resend immediately, the email is sent immediately. If I wait, the email eventually sends after several minutes, sometimes it does not send at all. I use the parameters defined on this page: https://support.microsoft.com/fr-fr/office/param%C3%A8tres-pop-imap-et-smtp-8361e398-8af4-4e97-b147-6c6c4ac95353 Does anyone have the same problem and solved it? I specify that I have no problem sending with my Gmail accounts, nor with the Outlook web application.

Vahaolana nofidina

Since the beginning of the year, I have systematically obtained the following message: "User is authenticated but not connected"

I found the solution elsewhere, we have to go in (in French): Outils > Paramètres > Général > Editeur de configuration > network.dns.disableIPv6 > pass it to "true"

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Since the beginning of the year, I have systematically obtained the following message: "User is authenticated but not connected"

I found the solution elsewhere, we have to go in (in French): Outils > Paramètres > Général > Editeur de configuration > network.dns.disableIPv6 > pass it to "true"