Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

primary password

  • 1 valiny
  • 0 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i cor-el

more options

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

'''bold text'''I forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

All Replies (1)

more options

Do you have access to older key4.db copies that have a known or no Primary Password that you could possibly use ?

You can look a utility to browse System Restore points.

I think that safest might be to to create a new profile and connect that profile to the Sync account assuming you know the password of the Sync remember as resetting this account as well will complicate things futher.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).

Novain'i cor-el t@