Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird inoperable when message window open (win10)

  • 2 valiny
  • 0 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Wayne Mery

more options

Latest thunderbird102.10.1

Windows 10 Enterprise Version 22H2 OS build 19045.2913 Experience Windows Feature Experience Pack 1000.19041.1000.0

Note, I'm using a screen reader to interact with my computer. All three screen readers I have tried exhibit the same problem...

Whenever a message window is opened for either reading or writing, simply moving the insertion point around while writing, or moving the screen reader point-of-regard around while reading becomes exceedingly slow, and my poor little laptop fan starts spinning very fast. CPU goes from 2% to upwards of 20%.

I checked thunderbird and it offered an update, however after installing that, it got worse...

I also changed my message display from simple HTML to text only, but same problem persists.

Has something broken in a windows component or perhaps some parts of firefox are being used to render message and that has broken?

I also tried installing thunderbird beta, but that was even worse, so I removed it!

Oddly, outlook also has similar issues, but only while displaying certain messages; have not been able to find the pattern here...


I cannot test without the screen reader running because I am totally blind and cannot see the screen at all, so have no idea if the accessibility API has anything to do with this! As I said above, NVDA, Jaws, and the built-in narrator all exhibit the same issue. Anyone else experiencing similar issues?

Latest thunderbird102.10.1 Windows 10 Enterprise Version 22H2 OS build 19045.2913 Experience Windows Feature Experience Pack 1000.19041.1000.0 Note, I'm using a screen reader to interact with my computer. All three screen readers I have tried exhibit the same problem... Whenever a message window is opened for either reading or writing, simply moving the insertion point around while writing, or moving the screen reader point-of-regard around while reading becomes exceedingly slow, and my poor little laptop fan starts spinning very fast. CPU goes from 2% to upwards of 20%. I checked thunderbird and it offered an update, however after installing that, it got worse... I also changed my message display from simple HTML to text only, but same problem persists. Has something broken in a windows component or perhaps some parts of firefox are being used to render message and that has broken? I also tried installing thunderbird beta, but that was even worse, so I removed it! Oddly, outlook also has similar issues, but only while displaying certain messages; have not been able to find the pattern here... I cannot test without the screen reader running because I am totally blind and cannot see the screen at all, so have no idea if the accessibility API has anything to do with this! As I said above, NVDA, Jaws, and the built-in narrator all exhibit the same issue. Anyone else experiencing similar issues?

Novain'i Wayne Mery t@

All Replies (2)

more options

Also, which screen reader are you using?