Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Unable to send emails from Thunderbird. Able to receive but not send out. Shaw is the ISP provider.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i sfhowes

graemeegan
graemeegan
more options

I get this error message when I try to send emails.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4004a.ext.cloudfilter.net cmsmtp 38.26.17.175 blocked. AUP#DNS.

Thank you! Graeme

I get this error message when I try to send emails. Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4004a.ext.cloudfilter.net cmsmtp 38.26.17.175 blocked. AUP#DNS. Thank you! Graeme

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Don't have a definite fix, but there's some worthwhile reading here:

https://support.shaw.ca/t5/internet-discussions/shaw-cloudfilter-blocking-ip-when-using-a-3rd-party-isp/td-p/39468

https://support.shaw.ca/t5/internet-discussions/cannot-send-email-via-smtp-appears-to-be-shaw-s-cloudfilter/td-p/45816