Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

MS mails (hotmail & outlook) to gmail accounts are bounced error 550-5.7.26

  • 7 valiny
  • 0 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i rvanderknaap

more options

MS mails (hotmail & outlook) to gmail accounts are bounced error 550-5.7.26

With Outlook mail client it goes well, but via Thunderbird it is not working since some time. Maybe since I switched from Avast to MS Defender?

MS mails (hotmail & outlook) to gmail accounts are bounced error 550-5.7.26 With Outlook mail client it goes well, but via Thunderbird it is not working since some time. Maybe since I switched from Avast to MS Defender?

Vahaolana nofidina

Remove the entries in Saved Passwords in Settings/Privacy & Security, and in the same section check that cookies are accepted, restart TB, enter the account password in the OAuth window. Also check that incoming settings are: outlook.office365.com, 993 (IMAP) or 995 (POP), SSL/TLS, OAuth2, User Name = email address.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (7)

more options

What are the settings for the hotmail/outlook accounts? Are you using a VPN?

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

more options

I am not using VPN.

Settings are: Servernaam: smtp-mail.outlook.com Poort: 587 Authenticatiemethode: Normaal wachtwoord Verbindingsbeveiliging: STARTTLS

more options

Use the settings in the link in my first reply. The error refers to failed authentication.

more options

Thanks for response, I know this. Strange thing is that for outlook I cannot select Oauth2 within the Thunderbird settings. However for Gmail I do can select Oath2

Novain'i rvanderknaap t@

more options

With help of https://askubuntu.com/questions/1465261/missing-oauth2-authentication-option-thunderbird-102-10-0 i was able to add Oauth2. However still no improvements

more options

Vahaolana Nofidina

Remove the entries in Saved Passwords in Settings/Privacy & Security, and in the same section check that cookies are accepted, restart TB, enter the account password in the OAuth window. Also check that incoming settings are: outlook.office365.com, 993 (IMAP) or 995 (POP), SSL/TLS, OAuth2, User Name = email address.

more options

Thanks for your help! It is now finally working again. Other setting I found, was that also at account settings, there is an option to select the right outgoing mail server (next to the outgoing mail server section below).

Still wondering what might have caused this issue.

Novain'i rvanderknaap t@