Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

unable to send emails on thunderbird

  • 5 valiny
  • 1 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i rmeyer125

more options

I am unable to send emails with thunderbird. It has been working but recently stopped. I get error message: An error occurred while sending mail. The mail server responded: <rmeyer125@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct

I am unable to send emails with thunderbird. It has been working but recently stopped. I get error message: An error occurred while sending mail. The mail server responded: <rmeyer125@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct

All Replies (5)

more options

The error suggests you're sending from account A through the smtp server of account B, so there is a mismatch between the User Names used for authentication. For each account, there must be a separate smtp server, and each account must be sending through the correct smtp.

https://support.mozilla.org/en-US/questions/1350593

more options

I understand what the error is saying, but I only have one account and one SMTP.

more options

Is the User Name of the sending account (email address) the same as the User Name for the outgoing server?

What are the smtp settings? The server should be mail.twc.com on port 587, STARTTLS, authentication = normal password, User Name = email address.

more options

server: mail.twc.com port: 587 STARTTLS AUTHENTICATION: Normal Password

more options

User name is email address