Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Version 121.0 doesn't load any web page

William Hazlett
William Hazlett
more options

Version 121.0 just installed automatically. Tried to change home page to Google.com and when I click on the home icon, page doesn't load. In fact, no URL that I type in will load. Using Windows 11 which is up-to-date.

The only page that loads is Firefox home.

HELP!!!

Version 121.0 just installed automatically. Tried to change home page to Google.com and when I click on the home icon, page doesn't load. In fact, no URL that I type in will load. Using Windows 11 which is up-to-date. The only page that loads is Firefox home. HELP!!!

All Replies (2)

zeroknight
zeroknight
more options

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Does it still happen in Troubleshoot Mode?

William Hazlett
William Hazlett Tompon'ny fanontaniana
more options

I discovered the problem just after I posted. Troubleshoot mode did fix the problem, which usually means some extension is at fault. I had just added, at Mozilla's suggestion, Privacy Badger. I removed it, left Troubleshoot Mode, and everything works fine. Not sure why a "recommended" add-on would cause issues, but apparently it did. Appreciate your quick response, zeroknight! Thanks!