Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird asks me to log in to a adeleted account

  • 3 valiny
  • 3 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Yellow Radio

firefox2737
firefox2737
more options

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

Hello, I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on. Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email. I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account. I do not know how to stop the app from asking me to log in to an nonexistent account.

All Replies (3)

Monty
Monty
more options

I'm having a strange problem now as well where TB is opening a pop up asking me to sign into a Google Mail account which i deleted from TB a while ago. I've check all accounts, its not there and it's not listed in the outgoing SMTP list either . I can't find any reference to it in any list. Anyone had this or know a cure ? Thanks

Latests TB :disappointed_face: on Win 11

Monty
Monty
more options

BUMP still getting this annoying error

Yellow Radio
Yellow Radio
more options

I have this problem too.

I've removed my deleted google workspace account from my list of accounts in Thunderbird, but I keep experiencing a regular popup window from Thunderbird asking me to sign into the deleted google account - which is obviously impossible.

Is there any way to edit a config file to take out the deleted account completely?

Or would a workaround be to:

1. reinstate the deleted google account 2. add the deleted account to Thunderbird 3. ensure sign-in with Thunderbird succeeds 4. delete the google account from Thunderbird 5. delete the google account from google

Or will I still have the problem?