Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost my password. Made new password. Found old recovery key.

  • 1 valiny
  • 0 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg bookmarks) that may have gone missing with the switch to a new password?

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg bookmarks) that may have gone missing with the switch to a new password?

All Replies (1)

more options

No, once you reset the password then all data on the Sync server is purged and can't be recovered and you need to create a new recovery key for future use.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.