Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Current update will not install, telling me that a window is open running firefox. Nothing is open except the installer. I can't get back into firefox and wish to revert to the previous version.

  • 1 valiny
  • 0 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i LouisRMcClain

AnonymousUser
AnonymousUser
more options

Current update will not install, telling me that a window is open running firefox. Nothing is open except the installer. I can't get back into firefox and wish to revert to the previous version or find a way to complete the upgrade.

This happened

Every time Firefox opened

June 24, 2010 1:00 PM

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

Current update will not install, telling me that a window is open running firefox. Nothing is open except the installer. I can't get back into firefox and wish to revert to the previous version or find a way to complete the upgrade. == This happened == Every time Firefox opened == June 24, 2010 1:00 PM == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

All Replies (1)

LouisRMcClain
LouisRMcClain
more options

I have downloaded and installed Firefox 3.6.8 and entered. I couldn't get back into the next day. I used EXIT.