suppose i m on a emirates page and i click to see term and conditions the window comes up but it is blank, it happens with all web sites
if i am browsing on a page and i click something on the page, the other window opens but it is blank. it happens only with firefox, with explorer it is working fine.
Novain'i mookhys t@
All Replies (2)
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
- Adobe Shockwave for Director Netscape plug-in, version 11.5 (you may need to update)
- Adobe PDF Plug-In For Firefox and Netscape 8.2.4
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
- Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
- Update Shockwave for Director
- NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
- Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
- When the download is complete, exit Firefox (File > Exit)
- locate and double-click in the installer you just downloaded, let the install complete.
- Restart Firefox and check your plugins again.
- Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
- Update Adobe Reader (PDF plugin):
- From within your existing Adobe Reader (if you have it already installed):
- Open the Adobe Reader program from your Programs list
- Click Help > Check for Updates
- Follow the prompts for updating
- If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
- Download complete installer (if you do NOT have Adobe Reader installed):
- Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
- On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
- If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
- Click "Save to File"; save to your Desktop (so you can find it)
- After download completes, close Firefox
- Click the installer you just downloaded and allow the install to continue
- Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
- Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
- After the installation, start Firefox and check your version again.
- From within your existing Adobe Reader (if you have it already installed):
- Update Java:
- Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox