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A website that works with Firefox 3.6.10 does not work on a different computer with 3.6.10

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A website that works with Firefox 3.6.10 does not work (clicking button does not activate drop down menus) on a computer that also has Firefo x 3.6.10. I an sure this is a matter of soemthing on the other computer that is missing or set differently - but What?

The issue is that there are buttons on the site that do not 'work' when clicked upon - Javascript ShowSearchFrame() is what shows when cursor is placed on screen.

A website that works with Firefox 3.6.10 does not work (clicking button does not activate drop down menus) on a computer that also has Firefo x 3.6.10. I an sure this is a matter of soemthing on the other computer that is missing or set differently - but What? The issue is that there are buttons on the site that do not 'work' when clicked upon - Javascript ShowSearchFrame() is what shows when cursor is placed on screen.

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Can you post a link?

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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Here is the Link:

https://www.account3000.com/harris/Aspx/TFALogin.aspx

Use User ID: sbandemo Password: Fire2010 All Challenge Questions, answer: Chicago

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I tried all the above suggestions and they did not clear the problem. I had Firefox deleted and re-installed, but the same problem persisted.

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The TFALogin.aspx link doesn't work for me.

Do you have security software that can block JavaScript ?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile