Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My home page is googlemail. Firefox has put a yellow lock icon at the bottom of the screen, slowing down the process of starting the session

  • 1 valiny
  • 3 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i cor-el

more options

When I start a session with Firefox, my opening home page is my googlemail address, elisebbrown@googlemail.com. Recently, Firefox has incompletely loaded the page and left a yellow lock icon at the bottom of the screen, second line from the bottom. Googlemail will not finish loading up unless I go to the top of the screen and click on the "home" icon. This happens most of the time, but not every single time I boot up.

When I start a session with Firefox, my opening home page is my googlemail address, elisebbrown@googlemail.com. Recently, Firefox has incompletely loaded the page and left a yellow lock icon at the bottom of the screen, second line from the bottom. Googlemail will not finish loading up unless I go to the top of the screen and click on the "home" icon. This happens most of the time, but not every single time I boot up.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")