Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

need previous version of Firefox in order to utilize aspects of some web sites

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i TonyE

more options

I installed Mozilla Firefox and instead of 3.6.x and earlier I got the new version 4.0 Kodak technical live chat can not be used with 4.0 but it lists the version that 4.0 replaced. I need the old version back.

I installed Mozilla Firefox and instead of 3.6.x and earlier I got the new version 4.0 Kodak technical live chat can not be used with 4.0 but it lists the version that 4.0 replaced. I need the old version back.

All Replies (1)

more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles