Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

while trying to install firefox I get prompted to first close firefox before install can continue. what do I do????

  • 1 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i usefulbells

more options

I was having problems with firefox so I did a program uninstall. Then I tried to reinstall firefox but I kept getting prompted to first close firefox. I made sure all programs were closed and still no luck. I suspect that internet explorer is preventing me from installing firefox. What can I do to bypass internet explorer because I prefer to work through firefox?

sincerely wawa29

I was having problems with firefox so I did a program uninstall. Then I tried to reinstall firefox but I kept getting prompted to first close firefox. I made sure all programs were closed and still no luck. I suspect that internet explorer is preventing me from installing firefox. What can I do to bypass internet explorer because I prefer to work through firefox? sincerely wawa29

All Replies (1)

more options

Do you have the firefox preloader program? If so, right click the icon and left click on "unload firefox."