Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

After todya's update, the forward and back buttons don't function; they're greyed out. Alt-arrow doesn't work either. How can I go "back"?

  • 4 valiny
  • 5 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i cor-el

more options

In the address bar there's a pulldown I didn't notice before, but it doesn't have the last URL. It looks like it's frequently visited sites.

I tried turning off the navigation toolbar, and turning it back on, but that didn't help.

In the address bar there's a pulldown I didn't notice before, but it doesn't have the last URL. It looks like it's frequently visited sites. I tried turning off the navigation toolbar, and turning it back on, but that didn't help.

All Replies (4)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

I tried individually dissabling add-ons and then saving a known working profile but it still didn't solve the problem. Starting Firefox from 'Taskbar' showed the problem, starting from 'Start Menu' didn't (same profile) - but inconsistent. Right clicking 'start in safe mode' and then dissabling all add-ons solved the problem (for now). This needs to be fixed properly not with a workaround as I want the safety features of some add-ons. Guys - you need to find exactly what is causing this problem.

more options

Can you tell me how to "start in safe mode" and how to disable add-ons?

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

See also: