Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I download a program, It appears as downloaded in the download box, but when I click it, It says it's a Binary File & won't open it, When I try to search for the program, nothing appears, How do I get Firefox to allow me to run other programs?

  • 32 valiny
  • 5 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i Xircal

more options
  • This problem fails for EVERY Program I try to download.
  • In the download, it shows it has been downloaded. It gives the size, the website where I got it from.
  • When I right click, it just gives me options to delete it off the list
  • When I first try to download it, it will cancel automatically, I have to go back and click refresh on the download.
* This problem fails for EVERY Program I try to download. * In the download, it shows it has been downloaded. It gives the size, the website where I got it from. * When I right click, it just gives me options to delete it off the list * When I first try to download it, it will cancel automatically, I have to go back and click refresh on the download.

All Replies (20)

more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

Also, update Flash a.s.a.p. The version you have installed at the moment is vulnerable to attack. See Exploit on Amnesty pages tricks AV software

You can update it from here: http://get.adobe.com/flashplayer/

Also, update Java via Windows Control Panel | Java | Update.

more options

I tried to update the Java, both ways and they both said that something was wrong with my internet connection, when clearly, I have the Internet..I went and redid the Internet settings again, but it still said that something was wrong and Java couldn't be updated. Aaahh!

Novain'i samwaida t@

more options

You can check your version @ http://www.java.com/en/download/installed.jsp and update it from there if necessary as well.

more options

It says I have the wrong version downloaded, I tried to download the right version, but it comes up binary file, like jxpiinstall.exe ... I've noticed that ".exe" is common when downloading a program, if that means something or not. I am going to try running in Safe mode to see where the problem is coming from

more options

I ran it in safe mode and it still did the exact same thing. I can't download the Java I'm supposed to have

more options

Hit CTRL+SHIFT+DEL, change the dropdown menu to Everything, checkmark Cache (uncheck the others) and then click the Clear Now button.

Then go to Tools | Options | Advanced | Network (tab) and in the middle menu, click the Clear Now button.

Next, go to Tools | Options | Privacy and click the Show Cookies button. Type Java in the Search field and then delete all the Java cookies. If you have a Cookie manager installed, make sure it's configured to accept cookies from java (dot) com.

Then go to the following link: http://www.java.com/en/download/manual.jsp

You want the online file which will be an .exe. See screenshot.

more options

Okay, I did everything (thank you!), Java downloaded... i guess, it's in the download box. I'm not to sure what to do with it though.

more options

Click the Downloads button in Firefox to open the manager, then right click the file you downloaded and choose Open Containing Folder.

Then simply run it i.e. double click it.

more options

It doesn't give me that option, It's there, but it isn't highlighted. The only options i can choose are "copy download" "select all" and "remove from list".

more options

Presumably it shows as having been completely downloaded?

If you can't find it, just hit Windows key + F to launch Search, copy/paste the name: jre-6u24-windows-i586-iftw.exe and then click Search

When the search utility finds it. right click it and choose Open Containing Folder.

more options

It's not showing up, but it is in my download box as download complete.

more options

I think you must have Windows configured not to show file extensions. Can you hit Windows key + E to open Windows Explorer, then click Tools | Folder Options | View.

Checkmark "Show Hidden Files and Folders" and remove the checkmark from "Hide file extensions for known file types.

Then Apply/OK and run the search again please.

more options

I did that too, windows was configured to not show file extensions, but it still doesn't show up when i search for it.

more options

OK, how have you configured Firefox to handle downloads? The setting is located in Tools | Options | General.

You'll either have "Always ask me where to save files" enabled, or "Always save files to this location" which is "Downloads" by default. If it's the latter, go to C:\Documents and Settings\{Username}\My Documents\Downloads and you should find it in there.

more options

I have the latter, But I'm not sure where the "C:\Documents and Settings\{Username}\My Documents\Downloads" is, would it be easier if I just click the always ask me where to save files button?

more options

Sorry, forgot you have Vista. Go to C:\Users\{Username}\Downloads

more options

It's still only appearing in download box...

more options

Can you do the following please. In the location bar, type about:config and hit Enter.

In the filter at the top, copy/paste the following: browser.download.manager.scanWhenDone

Double click it to change it from "True" to "False"

Then close Firefox and restart it again.

Next, download the file again. You should be able to right click it and get the option "Open Containing Folder" afterwards which will take you to the file.

more options

(I typed that in the windows start menu)It won't allow me to do that. It says "unable to open this internet shortcut. The protocol "about" does not have a registered program" When I type About:config in the search box it pulls up a system configuration shortcut and a backup status and configuration shortcut..would either of those be what I am looking for? or did I type It in the wrong place?

Novain'i samwaida t@

more options

where is the Location Bar?

  1. 1
  2. 2