Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I activate my Firefox e-mail account using Yahoo, the response is "bad request" and I can't open my mail.

  • 2 valiny
  • 3 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

I use Yahoo as my search engine...I use an e-mail account. When I activate the icon for mail..the response says "bad request". What is happening

I use Yahoo as my search engine...I use an e-mail account. When I activate the icon for mail..the response says "bad request". What is happening

All Replies (2)

more options

Firefox does not do email, it's a browser only. What is your email server? Yahoo?

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"