Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When trying to download new security software update I never get beyond "connecting to the update server"- 1st time this has happened- now what?

  • 1 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

prescott
prescott
more options

I have a Mac 20" running OS X 10.6.7-

I have a Mac 20" running OS X 10.6.7-

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.