Since updating to Firefox 5, I can't access websites through upromise.com. I turned off my firewall, but that didn't help. What can I do?
When I go to upromise.com, I should be able to link to other websites through their site, in order to get the reward points with my upromise mastercard. Since I updated to Firefox 5, it won't work. It worked fine before the update. I turned off the firewall of Verizon Internet Security Suite, but that didn't help. I was able to link through upromise.com if I used IE instead of Firefox. I turned off everything in Verizon Internet Security Suite, but I still couldn't access websites through upromise.com. How do I figure out what is blocking access to websites through upromise.com?
Vahaolana nofidina
I apologize for butting in, yet I also had this issue - it turned out that my Firefox profile had become corrupted. I downloaded the "Profile Manager beta 1" program after doing a Google search for "Firefox profile manager", used the program to create a new profile, made that new profile my default profile, re-opened Firefox using the new profile, re-opened Profile Manager, then copied my old profile to the new profile (using the "copy" button) - after doing this, the Upromise website worked perfectly.
The only caveat, however, is that you will need to re-install any extensions that you previously had.
I hope this helps you out.
Matthew
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (6)
Vahaolana Nofidina
I apologize for butting in, yet I also had this issue - it turned out that my Firefox profile had become corrupted. I downloaded the "Profile Manager beta 1" program after doing a Google search for "Firefox profile manager", used the program to create a new profile, made that new profile my default profile, re-opened Firefox using the new profile, re-opened Profile Manager, then copied my old profile to the new profile (using the "copy" button) - after doing this, the Upromise website worked perfectly.
The only caveat, however, is that you will need to re-install any extensions that you previously had.
I hope this helps you out.
Matthew
Thank you Matthew! I must have done correctly what you said, because it's working now. I wasn't sure if I was doing it right, but I guess I did!
Jan
Can you tell me where to find the link to download the Manager? I'm not too computer savvy, so I'm a bit lost! Thank you.
Go to this website:
ftp://ftp.mozilla.org/pub/utilities/profilemanager/1.0_beta1/
Then follow Matthew's instructions.
Hope that helps!
This works for me.
=quote
Firefox cannot load certain websites
If you find that Firefox can load some websites but not others, first clear your Firefox cookies and cache:
At the top of the Firefox window, click on the Firefox button, go over to the History menu and select Clear Recent History.... For Windows XP: At the top of the Firefox window, click on the Tools menu and select Clear Recent History.... In the Time Range to clear: drop-down, select Everything. Click the arrow next to Details to display the list of items that can be cleared. Select both Cookies and Cache. Click Clear Now.
end quote
Thanks for the link!
Novain'i samicakes t@